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This web site blog.deep-insight.com has the following on the web page, "Become a Trusted Advisor Instead." We noticed that the website also said " On April 24, 2015." It also said " Sales People Order Takers or Relationship Managers? Many of our B2B customers struggle with the challenge of turning their sales people from order takers into true relationship managers. This is particularly true of companies who sell to large and complex clients. Im talking in particular about situations where a large. 5 Generic Actions to Drive up your Relationship NPS Scores. On April 16, 2015." The header had Customer as the highest ranking optimized keyword. It is followed by Net Promoter Score, NPS, and B2B which isn't as ranked as highly as Customer.